Water Municipal District Services L.L.C. 406 West Grand Parkway South, Suite 260, Katy, Texas 77494 Website: www.mdswater.com To report a water outage, major water leak or sewer stoppage, call (281) 290-6503. For a specific question or general questions you have about reading or understanding your bill, call (281) 290-6507. Payment Options 1. Paying by Mail – Remittance Address: Your Water District Name as it appears on your bill P.O. Box 3150 Houston, TX 77253-3150 2. Paying online using Credit/Debit Card or eCheck Register your account or pay as a guest Pay one time or every month Click here to access the secure payment portal and your account information. (Credit/Debit Card = $3.50 per transaction, up to $300.00) (Credit/Debit Card = 2.65% per transaction, over $300.00) 3. Paying By Phone using Credit/Debit Card or eCheck Payment using a live representative; please call (855) 270-3592. (Credit/Debit Card = $3.50 per transaction, up to $300.00) (Credit/Debit Card = 2.65% per transaction, over $300.00) 4. Paying Through Your Bank’s Bill Paying Services Add “Your District Name as it appears on your bill” to the bill pay option through your bank Add your account number for proper processing Complete with the District’s Remittance address above 5. Paying at Your Local Supermarket Pay at your local HEB and Kroger Present a payment coupon with the account number ($1.50 fee assessed for this service) 6. Paying at Walmart Pay at your local Walmart Present a payment coupon with the account number ($1.00 fee assessed for 3-day delivery) ($1.50 fee assessed for overnight delivery) 7. Paying in person – Office Locations: Pay in person at these MDS offices Monday – Friday 8:30 a.m. – 4:30 p.m. Pay with check or money order – no cash accepted. 406 W. Grand Parkway S, Suite 260, Katy, TX 77494 16758 Telge Rd., Cypress, TX 77429 8. Terminated Services If your water service has been TERMINATED for NON-PAYMENT, you can use: Credit Card Pay at the nearest MDS Office with a cashier’s check or money order. Pay at a grocery store or Walmart with cash. Be sure to call Customer Care at (281) 290-6503 with the confirmation number to have your water service restored.