If you have not received your tax statement and you do not escrow your taxes, please contact the Tax Office at 281-499-1223 or visit their website at www.taxtech.net.
The District has implemented an email alert system for the residents of Grand Mission Municipal Utility District 1. This system is designed to keep you informed of issues related to the District in a quick and timely manner. You may receive messages in email alert format related to the water service in the District, drainage and sewer related topics, and other news that is relevant to the District.
The email alerts that you may receive will contain the majority of the relevant information and may occasionally direct you back to the District’s website for more details.
These notifications are a great way to stay up to date on news and issues within the District and we highly encourage you to sign up and share this information with your neighbors.
- Know what to do before, during, and after a hurricane.
- Prepare before hurricane season starts. Pacific hurricane season starts May 15 and Atlantic hurricane season starts June 1.
- Create an emergency communication plan with your family before a hurricane.
- Have emergency supplies in place at home, at work, and in the car.
- Check your insurance coverage, damages caused by flooding are not covered under normal homeowner’s insurance policies.
- Know your local community’s evacuation plan and evacuation routes and how to receive alerts.
- Listen to local officials.
RESIDENTS OF Grand Mission MUD No.1
Trash is collected on Monday and Thursday. Recycle is collected Monday only.
PLEASE HAVE ITEMS OUT BY 7:00AM
On each regularly scheduled collection day, please have your residential refuse located at the curbside in the Best Trash provided containers with bags not weighing more than 40lb. Residents are encouraged to bag all loose trash for sanitary purposes of protecting the employees.
Dirt, rocks, bricks, tile, concrete, tires, batteries, motor oil, cooking oil, sheetrock, insulation, waste generated by a private contractor or any materials or items deemed hazardous materials. Please do not dispose of gasoline, motor oil, paints, cooking oil, or any other liquid items in a container that are not visible to Best Trash personnel. If such items result in spillage that causes a stain, Best Trash is not responsible for the cleanup. Best Trash will leave a tag explaining the reason for any non-collected item(s).
Trees, shrubs, brush trimmings and fencing must be no larger than 4” inches in diameter, no more than 4’ feet long, tied in bundles not exceeding 40 pounds. (please see picture below for reference) The tied bundles is required to allow quick pick up and size limitations are required to avoid damaging the equipment in the compacting process. Items such as appliances, furniture, mattresses, carpet (up to 1 room of carpet, cut less than 4 feet wide, tied in bundles not exceeding 40 pounds), will be picked up on both garbage collection days. By Federal Law, refrigerators, freezers, and any other items containing Freon must be drained of Freon and have an accompanying bill to validate such service was performed.
SPECIAL COLLECTION SERVICE
More than normal amounts of residential refuse, yard trimmings or bulk items, Best Trash does have the ability to provide a special collection service. For pricing information, please email your district name, address, and several pictures of your items to firstname.lastname@example.org.
Please see recycle list for items accepted and not accepted.
If your regular trash collection day falls on a holiday (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day) the collection will be made on the next regularly scheduled collection day.
17820 Madden Road, Richmond, Texas 77407
Telephone: (281) 313-2378
The Boil Water Notice for Grand Mission Municipal Utility District 1 has been RESCINDED and your water is safe to drink, meeting all state and federal safe drinking water standards. The attached Rescind Notice has additional details. Additionally attached is information about how you can flush your household/business water supply lines.
If you need assistance with shutting off your meter to perform plumbing repairs or to report system leaks at your meter, please call 281-290-6503.
The District thanks you for your patience and understanding during this past week of challenges.
Forecast indicates record low temperatures. Protect Pipes, People, Pets and Plants.
Be sure to wrap exterior pipes and lawn sprinkler systems.
During this unprecedented time, we want to assure you that Municipal District Services is committed to its mission of providing safe drinking water, reliable sewer service, and to continue as a responsible environmental steward.
MDS and its employees have been identified as essential personnel and work in a critical infrastructure sector. On March 16th, the President issued updated Coronavirus Guidance for America. The guidance states that, “If you work in a critical infrastructure industry, as defined by the Department of Homeland Security… you have a special responsibility to maintain your normal work schedule.” Though the guidance is advisory in nature, it is clear that MDS and its employees who ensure continued operations of water and wastewater systems are essential employees.
With that in mind, we wanted to share some details about how MDS is performing during this national crisis:
MDS is actively monitoring COVID-19 developments and policy changes issued by federal, state, and local governments. Additionally, in an effort to protect water operations and worker safety, we closely follow regulations and recommendations issued by the World Health Organization, the Center for Disease Control, and public health authorities.
MDS has made changes to our standard operating procedures to ensure proper social distancing to keep COVID-19 from spreading. We have moved employees within our offices to new locations to reduce contact and increase the space between people. Through our investment in newly adopted technology, our call center is fully operational with Customer Care Representatives able to take calls from the safety of their homes.
We have eliminated large company meetings and have reduced most face-to-face meetings involving even just a few employees. But, the critical work of MDS continues as usual – we are using technology to collaborate effectively and ensure our daily operations are not disrupted. In an effort to contain the virus spread and remain productive, most administrative staff are working from home.
MDS has taken a proactive role in keeping our customers and fellow MUD industry colleagues updated amid rapid changes. We have posted regular updates to both our Facebook page and our web site, including the launch of dedicated COVID-19 Response page. We have also partnered with fellow regional operations companies to form the Gulf Coast MUD Emergency Operations Group (GCM-EOG). The purpose of this group is to ensure the dissemination of accurate information to all those in the region responsible for operating the water and wastewater infrastructure.
We are in the process of posting signage at the facilities we manage (Water Plants, Wastewater Treatment Plants, Lift Stations, etc.) stating PPE and hand washing requirements for all who access the facilities. This message has been reiterated to our vendors, contractors, and fellow consultants via a letter reinforcing the measures we have enacted.
In an abundance of caution, last month MDS suspended meter reading in order to reduce exposure and ensure continuation of essential services. Plans are now in place to resume this service once personal protective equipment is secured and training is complete. For the one month without meter reads, customer billing will be determined by a customer’s average usage from the previous four months (this does not apply to districts with Electronic SMART Meters). While this process may cause water accountability anomalies in the short term, we expect every district will fully recoup billing for all customer water usage.
This situation is continually evolving. We are reviewing data, employee concerns, and customer concerns on a daily basis. As conditions change, we will reassess our policies and guidelines and update them as necessary to ensure that MDS continues to protect customers and our employees, who are critical to providing these essential services.
To reiterate, everyone here at MDS is united and focused on the same goal of providing safe drinking water and reliable sewer service to all of your customers. While these times may not be exactly business as usual, we are hard at work, getting the job done.
Wishing Good Health to You and Your Families,
Bryan Chapline, Rebecca Marcucci, Ken Love