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Trash Collection Guidelines

RESIDENTS OF Grand Mission MUD No.1
Trash is collected on Monday and Thursday. Recycle is collected Monday only.
PLEASE HAVE ITEMS OUT BY 7:00AM

Trash Collection Guidelines (PDF)

TRASH

On each regularly scheduled collection day, please have your residential refuse located at the curbside in the Best Trash provided containers with bags not weighing more than 40lb. Residents are encouraged to bag all loose trash for sanitary purposes of protecting the employees.

EXCLUDED ITEMS

Dirt, rocks, bricks, tile, concrete, tires, batteries, motor oil, cooking oil, sheetrock, insulation, waste generated by a private contractor or any materials or items deemed hazardous materials. Please do not dispose of gasoline, motor oil, paints, cooking oil, or any other liquid items in a container that are not visible to Best Trash personnel. If such items result in spillage that causes a stain, Best Trash is not responsible for the cleanup. Best Trash will leave a tag explaining the reason for any non-collected item(s).

HEAVY TRASH

Trees, shrubs, brush trimmings and fencing must be no larger than 4” inches in diameter, no more than 4’ feet long, tied in bundles not exceeding 40 pounds. (please see picture below for reference) The tied bundles is required to allow quick pick up and size limitations are required to avoid damaging the equipment in the compacting process. Items such as appliances, furniture, mattresses, carpet (up to 1 room of carpet, cut less than 4 feet wide, tied in bundles not exceeding 40 pounds), will be picked up on both garbage collection days. By Federal Law, refrigerators, freezers, and any other items containing Freon must be drained of Freon and have an accompanying bill to validate such service was performed.

SPECIAL COLLECTION SERVICE

More than normal amounts of residential refuse, yard trimmings or bulk items, Best Trash does have the ability to provide a special collection service. For pricing information, please email your district name, address, and several pictures of your items to customerservice@besttrashtexas.com.

RECYCLE SERVICE

Please see recycle list for items accepted and not accepted.

HOLIDAY SCHEDULE

If your regular trash collection day falls on a holiday (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day) the collection will be made on the next regularly scheduled collection day.

Best Trash LLC

17820 Madden Road, Richmond, Texas 77407
Telephone: (281) 313-2378
Email: customerservice@besttrashtexas.com

 

Grand Mission MUD 1 Boil Water Notice Has Been Lifted

The Boil Water Notice for Grand Mission Municipal Utility District 1 has been RESCINDED and your water is safe to drink, meeting all state and federal safe drinking water standards.  The attached Rescind Notice has additional details.  Additionally attached is information about how you can flush your household/business water supply lines.

If you need assistance with shutting off your meter to perform plumbing repairs or to report system leaks at your meter, please call 281-290-6503.

The District thanks you for your patience and understanding during this past week of challenges.

Official Notice

What to Do After a Boil Water Notice is Rescinded

An Update from MDS on COVID-19

During this unprecedented time, we want to assure you that Municipal District Services is committed to its mission of providing safe drinking water, reliable sewer service, and to continue as a responsible environmental steward.

MDS and its employees have been identified as essential personnel and work in a critical infrastructure sector. On March 16th, the President issued updated Coronavirus Guidance for America. The guidance states that, “If you work in a critical infrastructure industry, as defined by the Department of Homeland Security… you have a special responsibility to maintain your normal work schedule.” Though the guidance is advisory in nature, it is clear that MDS and its employees who ensure continued operations of water and wastewater systems are essential employees.

With that in mind, we wanted to share some details about how MDS is performing during this national crisis:

Monitoring

MDS is actively monitoring COVID-19 developments and policy changes issued by federal, state, and local governments. Additionally, in an effort to protect water operations and worker safety, we closely follow regulations and recommendations issued by the World Health Organization, the Center for Disease Control, and public health authorities.

Social Distancing

MDS has made changes to our standard operating procedures to ensure proper social distancing to keep COVID-19 from spreading. We have moved employees within our offices to new locations to reduce contact and increase the space between people. Through our investment in newly adopted technology, our call center is fully operational with Customer Care Representatives able to take calls from the safety of their homes.

Reduced Gatherings

We have eliminated large company meetings and have reduced most face-to-face meetings involving even just a few employees. But, the critical work of MDS continues as usual – we are using technology to collaborate effectively and ensure our daily operations are not disrupted. In an effort to contain the virus spread and remain productive, most administrative staff are working from home.

Communications

MDS has taken a proactive role in keeping our customers and fellow MUD industry colleagues updated amid rapid changes. We have posted regular updates to both our Facebook page and our web site, including the launch of dedicated COVID-19 Response page. We have also partnered with fellow regional operations companies to form the Gulf Coast MUD Emergency Operations Group (GCM-EOG). The purpose of this group is to ensure the dissemination of accurate information to all those in the region responsible for operating the water and wastewater infrastructure.

We are in the process of posting signage at the facilities we manage (Water Plants, Wastewater Treatment Plants, Lift Stations, etc.) stating PPE and hand washing requirements for all who access the facilities. This message has been reiterated to our vendors, contractors, and fellow consultants via a letter reinforcing the measures we have enacted.

Meter Reading

In an abundance of caution, last month MDS suspended meter reading in order to reduce exposure and ensure continuation of essential services. Plans are now in place to resume this service once personal protective equipment is secured and training is complete. For the one month without meter reads, customer billing will be determined by a customer’s average usage from the previous four months (this does not apply to districts with Electronic SMART Meters). While this process may cause water accountability anomalies in the short term, we expect every district will fully recoup billing for all customer water usage.

Future Actions

This situation is continually evolving. We are reviewing data, employee concerns, and customer concerns on a daily basis. As conditions change, we will reassess our policies and guidelines and update them as necessary to ensure that MDS continues to protect customers and our employees, who are critical to providing these essential services.

To reiterate, everyone here at MDS is united and focused on the same goal of providing safe drinking water and reliable sewer service to all of your customers. While these times may not be exactly business as usual, we are hard at work, getting the job done.

Wishing Good Health to You and Your Families,

Bryan Chapline, Rebecca Marcucci, Ken Love

COVID-19 Update – Please Bag All Trash

Currently trash & recycle services will continue as normal.

Please refrain from generating additional heavy trash, such as cleaning garages, closets, extra yard work, etc. Due to extra volumes, trash is extremely heavy and our routes are running later than normal. Please be patient as we are doing our best to get all trash collected.

In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any need for direct contact with the garbage.

Please continue to place your recycling loose in your container. Please break down all boxes and reduce in size as much as possible. If you exceed the capacity of the container, please bag and place with trash. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.

Please do not call the office. Go to website www.best-trash.com for updates or contact customerservice@besttrashtexas.com.

Coronavirus Update – Please Bag Your Garbage

In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any direct contact with the garbage.

Trash collection services will continue as normal, but we are experiencing an increase in the amount of residential solid waste as a result of residents spending more time at home. Please be patient as we are doing our best to get everyone collected.

Green waste collection will continue; however we anticipate delays in service. By taking the following steps, residents can help minimize these delays:

  • Mulch leaves and grass clippings instead of bagging them for disposal.
  • Limit the amount of pruning and tree trimming to only what is essential.
  • If utilizing a landscaping company, ensure all green waste is collected and hauled off by the contractor.

Please continue to place your recycling loose in your container. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.

Our Water is Safe

Friday, February 28, 2020; 9am: No Boil Water Notices are in effect for Grand Mission MUD 1 (the District).

The District’s water meets all Texas Commission on Environmental Quality (TCEQ) rules and regulations.